Relevance AI

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Customer Facing Data Scientist

  • Software Development
  • Full-time
  • Sydney, AU
  • Remote friendly

Influence company’s perception of AI and unstructured data!

Relevance AI is reimagining the data people use. Our platform enables better decision-making and insights by taking all data into account, both structured and unstructured. We transform what is today a manual, labour-intensive and inefficient process into a collaborative, automated and measurably impactful process. We’re built for and loved by people in business and data teams who want to get the most from their treasure trove of data.

We’re a close and collaborative team from different expertise and walks of life. We’ve got a big vision and a clear plan on how to get there. We’re looking for someone like you to help us get there.

Why is Relevance the next success story?

  • 💪We're backed by Insight Partners as one of their earliest investments on record.

  • 🚀We're growing rapidly finding customers in older enterprises and newer startups.

  • 📖We've got a talented team with each person an expert in their craft.

  • 🔮We've identified a gap in the market that we're uniquely positioned to solve.

Why join Relevance?

  • Have a big impact, every day. You'll influence the product and our customers with everything you do.

  • 📸Be part of a memorable journey. We have a big vision for where we want to take Relevance and we want to make sure along the way you build memories for a lifetime.

  • 🌏Work from anywhere. Our HQ is in Sydney with a beautiful harbour view where our whole team is welcome and typically hangs out 2 days a week - but you can work from anywhere in the world.

Okay, we've got you interested. What's the role?

We are looking for a Customer Facing Data Scientist to work with our clients, enabling them to solve complex unstructured data problems with our cutting-edge platform. You will be joining a rapidly growing team backed by Insight Partners (investor in, Twitter, etc) where new ideas and state-of-the-art Machine Learning is applied daily.


  • In the pre-sales process represent Relevance AI’s product to various personas from data teams, lines of business to C-level executives.

  • Understanding the client’s needs and working with them to illustrate and integrate Relevance AI to generate real business value for them.

  • Work tightly with the Sales team as well as succes, marketing and engineering to ultimately support out customers achieving their goals with Relevance.

  • Build and show demos and proof of concept using the platform.

  • Collaborate with the engineering team to bring your customer learnings to inform the direction of future product feature development.

  • Self-starters, take ownership of their work and the quality of it.

  • Present at conferences, and help create content and marketing material to help customers understand the value of Relevance.


  • Degree or equivalent experience in a quantitative field (Statistics, Mathematics, Computer Science, Engineering, etc.)

  • 2 years of experiences in either pre-sales, post sales or consulting roles that involve working with clients on data science and AI

  • 4+ years of hands-on experience in using Python for Data Science with projects and outcomes to show for it.

  • 3+ years of hands-on experience in creating machine learning models for Tabular, NLP, or Computer vision data.

  • Understanding of Vectors/Deep Learning embeddings and have experience in utilizing them for search, recommendations, personalization, etc.

  • Understanding of traditional statistical modeling: clustering, dimensionality reduction, K-nearest neighbors.

What are we looking for?

  • Clear and effective communication.

  • Passion for data and AI.

  • Desire to build the best for our customers.

  • Previously worked on SaaS products.

  • A positive attitude

Our Core Values:

👷 Earn customers love

Be devoted to the customer’s success, seek to understand and solve the real customer problems. Customer trust are earned and kept through every interaction and delivery.

🧐 Insistent on high standards

Attention to details. Make the extra effort. Take the extra mile.

👷 Builder Mentality

Showcase yourself using the product. Ship it. Builder is an identity and a hat to wear.

🪒 Occam’s Razor

When it comes to problem solving, the simplest explanation is usually the best one.

🏃🏻‍♀️ Bias towards Action

80-20 rule. Have a sense of urgency, snap into action. Two-way door decision vs. one way door decision

🥳 Have fun

Enjoy working on Relevance with us and have fun doing so!

Relevance AI is an equal opportunity employer and we'd like to encourage anyone that is passionate to work with us to apply!

Apply now to be an early journey of a startup that will empower data science and developers with the tooling they deserve.

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Remote restrictions

  • Must be a resident of Australia